Logistics Industry Case Study

Client’s Business:  The client is the flagship company which acts as the focal point of the group's activities. They are invisible hand in all the functional activities of the group with core competency areas such as Customs Clearance, Agency for IATA, Projects (Imports/Exports) & other value added services. The Client is licensed at all major ports in India to act as shipping agents for virtually any vessel entering or leaving the port. They are fully equipped to handle entry inward & outward as well as catering to various requirements during the vessel at the port. The client regularly handles vessels of various sizes with various cargos. The Client in addition to its agency business also act as independent freight forwarders be it by Air, Sea or Land to offer its customers greater flexibility & the maximum number of options. Through various tie-ups both in India as well as across the globe, they forward cargo virtually between any two points across the globe. The client is able to source very competitive rates & service levels either directly or through its partners to ensure that the customer gets exactly what he wants, be it the quickest transit times or the most competitive rates. By using only reliable carriers they ensure that cargo delivery is “on time every time”.

Project: Develop and implement an IT solution for logistics management solution of the company. The solution should cover the area of Customs clearance (Import, Export), Freight Forwarding (Air, Sea), Transportation and Accounts.

Objective : Design, develop and implement a new system to manage their logistic process & to manage the daily operations at all levels.

Solution: 7stl provided the solution, which built on the latest technologies, is fully distributed, web based, on line in real time, providing uninterrupted services even to the most difficult geographic locations in terms of connectivity. It is comprehensive and caters all functions from quote to invoice and generates more than 150 reports and KPI’s are defined for critical activities. It integrates all date & information into a single entity for tracking and managing, which proved invaluable for efficient and successful operations.

Benefits:

• Timely submission of required Reports to the Head Quarters
• Improved visibility on the daily operations
• Reduction of manual errors
• Less dependency on Excel and other spread sheets
• Speed up the process of customs clearance
• Monitoring the entire trips made by vehicles during the period
• Resorting to transport facilities from outsiders

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