ERP SERVICES
7thsense has rich implementation experience, in diverse industry backgrounds and functions that support the demands of business in the real world and additionally the techno-functional capabilities of modules in various enterprise applications.
SAP stands for Systems Applications and Products in Data Processing, and is a complete enterprise software solution applicable to all business entities.
7thsense's SAP service offerings include:
- Implementation
- Upgrade
- Data Cleansing and Migration
- Maintenance
Implementation
7thsense follows SAP’s ASAP methodology in any of the SAP Implementation projects. At 7thsense, we understand the SAP implementation challenges that organizations across almost all industries face:
- Establishing clear business requirements
- Institutionalizing change management and preparing end users for the change
- Establishing a core functional team
- Selecting the right infrastructure to meet the requirements of the implemented system
- Establishing a transparent governance model with the implementation partner
7thsense’s SAP implementation methodology is based on a collaboration of people, process, data, and systems and is designed with specific industry requirements in mind, helping you meet and beat these challenges. 7thsense can help you mitigate implementation risks early in the life cycle by providing well-defined procedures for business process mapping, business blueprinting, process validation, development, testing, training, and documentation. Using this methodology, we have successfully implemented SAP for clientele worldwide spanning a broad array of industries, including aerospace, cargo, electronics/IT, and food & beverages.
7thsense is currently offering implementation services for the following modules:
- SAP ERP Financials (FICO)
- SAP Human Capital Management (HCM)
- SAP Logistics (SD, MM, PP …)
- SAP Supply Chain Management (SCM)
- SAP Project System (PS)
- SAP Investment Management (IM)
Upgrade
Upgrading existing instances of SAP has become a mandatory cost of doing business as organizations require a host of new features to work more efficiently, optimize existing functionality, and support new regulatory standards. But an upgrade project is not simple. Most organizations running SAP realize the need for meticulous planning and execution to ensure that the upgrade doesn’t negatively impact the existing environment or disrupt business operations. These organizations almost always need some expert help to get this done.
7thsense has developed a structured, risk-based methodology for SAP upgrades that speeds deployment and ensures business continuity. Our methodology ensures that requirements for functional, technical, and strategic business upgrades are met in a timely and cost-effective manner.
The key phases of 7thsense’s methodology are
- Initial analysis/ feasibility study
- Tool support
- Object categorization
- End-to-end testing of the upgraded system
Data Cleansing And Migration Services
Data migration is a key element to consider when adopting any new system, either through purchase or new development. One would think that any two systems that maintain the same sort of data must perform similar tasks. Therefore, information from one system should map to the other with ease. However, this is rarely the case.
The key phases of 7thsense’s methodology are:
1. Analysis Phase
2. Script Development Phase
3. Execution Phase
The activities covered in these phases for a migration project involves data assessment, data cleansing, test extract & load, final extraction, migration, validation and post migration activities.
We can provide expertise on data extraction and transformation tools like SQL query, etc.
Maintenance Services
Help desk support
24/7/365 access to a live help desk agent through voice, web, and email channels via the help desk tool for reporting issues/problems.
Application support
Functional and technical break fixes, user training, master data and transactional data issues, batch job scheduling and monitoring, iDoc error processing, interface error handling, system short dumps and handling of table locks , OSS notes applications, and enhancements.
Application transition
Transition planning, help desk training, business process knowledge transfer, technical knowledge transfer, establishing support structure.
User training and education
Organizing continuous user training based upon training needs identified as a result of service requests.