Airlines Case Study

Client’s Business:   The client, headquartered at Jeddah, with a fleet of 130+ aircrafts, operates domestic and international flights to over 80 destinations in the ME, Africa, Asia, Europe and North America. It has nine separate operating units – catering, cargo, ground handling, technical service, flight academy, medical services and religious, royal and VIP airlines.

Client Challenges:

• Disparate Systems on Old Technology for Core Operations
• Lack of Functional and Technical Expertise
• Backlog of Transactional numbers
• Lack of Functional documentation
• No integrated information between departments within finance domain
• Lack of features for Centralized Control and Operations
• Performance Bottlenecks
• Time-Consuming Manual Processes
• No MIS for decision making
• Implementation of new ERP (SAP)
• Issues on Data Migration
• Issues on Periodical closing of Financial Books
• Build a modern, end user-focused IT infrastructure and IT production to enable new applications and processes.
• Gain the business process platform that will bring new efficiencies to each unit and unprecedented flexibility to evolve as business demands change.